My TouchPoints™ original have issues connecting with the app.

If your TouchPoints™ original are having issues connecting with the app, here are a few steps you can take to improve it:

1. Uninstall the TouchPoints™ app.

2. Go to Settings -> Bluetooth and look for your devices.

3. Look for your TouchPoints™ (which will be called Buzzies on your phone) and click info.

4. Click Forget this device.

5. Reinstall and then open the TouchPoints™ app and pair again.

If these steps have not resolved your problems, please contact us at 

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