TouchPoints™ Insurance

TouchPoints Insurance is only applicable to customers in the Europe.

Please note: TouchPoints Insurance covers 1 set of TouchPoints. If you order a family or therapist pack, you will need to order multiple TouchPoints Insurance.

Insurance must be purchased within 30 days of purchasing your TouchPoints.

This 1 year insurance (formerly 'extended warranty') covers:

  • Defects outside the standard manufacturer's warranty.
  • Replacement of up to 1 set of TouchPoints within a 12 month period. Damaged TouchPoints must be returned to be eligible for a replacement set.
  • One set of replacement wristband couplers included within a 12 month period.
  • Free shipping on replacement parts.

Not included:

  • Replacement TouchPoints in the case of lost devices.
  • Replacement wristbands.

TouchPoints Insurance is non-refundable.