8. How do you plan to evolve the business? Where do you see it going in the next 2-3 years?
Vicki: Well it’s kind of a secret, but we have a new product launching in the next two weeks. It’s called TouchPoints Basic and it was created in response to hundreds of comments we received from people asking for a version of TouchPoints that could be used in remote areas or areas where phones/tablets were not allowed. TouchPoints Basic will be available in fun, cool colors and will offer two to three of our most used frequencies. More information can be found on our website.
9. Can you speak to the health/tech issue in today’s society? What are the biggest issues affecting women today?
Amy:I think that health tech is evolving rapidly and I think the issues of functionality and impact are important. You want to maximize impact without being invasive. There are some implant devices that require surgery that I’m not sure yield a better result than non-invasive approaches, for example. And I can see how consumers would be confused when looking at all the health/tech options because it is such a big, evolving space. The science can be overwhelming and difficult to understand so it may be hard to tease out what the real results of a product will be and how invasive it really is. I think the biggest issue affecting women who are looking to invest in health/tech products are teasing out which products are effective and how they can improve their lives. Women are amazing multi-taskers and are the glue that holds families and societies together. They need solutions to help them live in today’s world without adding more to their already busy schedules and we think TouchPoints can be a part of their overall strategy for living into their best lives.
10. How do you market your product? Is it more difficult in the health field?
Vicki: TouchPoints is a lifestyle product, not a medical device and it is not intended to cure or treat illness or medical conditions. TouchPoints help with self-regulation. They alter the body’s stress response which helps with focus and can improve performance. We have users that tell us their sleep is better and parents tell us their children focus while doing their homework to name a few.
11. Overall, what was your biggest learning throughout your business journey?
Amy: For me, the biggest learning was how impactful social media is. There are positives and negatives to this. One positive is that businesses have to have integrity and be transparent because any problems can be broadcast immediately. This means businesses that are doing the right thing can be nimble and make immediate improvements based on feedback. The flip side is that anyone can say anything and uninformed opinions can create a false impression. I’d love to see the social media feed when scientists throughout history introduced any paradigm change, which is what we are doing. The real-time scrutiny and skepticism eventually washes out with time but in the meantime there’s a lot of misinformation that can be perpetuated by anybody at any time.
12. Why is it important to take control of our stress levels, especially as business women?
Vicki: I don’t think people give stress and anxiety enough credit. People say all day long, I’m so stressed, I’m so anxious. They will say they are dealing with stress or managing stress, but I’m not sure they realize the actual toll it’s taking on their body. A recent study showed that 60-70% of disease comes from excessive stress and anxiety. 60-70%! That means that if there was a paradigm shift in how we thought about stress and addressed stress, we could theoretically see a huge decline in disease. It’s a domino effect. If we could reduce disease, healthcare costs would go down, people would live longer, healthier, and ultimately more productive lives.